REVIEWS

Local Reviews

Rated 4.7 out of 5 stars based on 313 customer reviews

Map of St. Louis, MO

Great Service!




Reached out to Wise Loan due to last minute emergency! Customer service was exceptional, within a few hours immediately approved with the option of funding the sane day. Can't get in better...thank you for being there for me!


Map of Bristol, VA

Great





Map of Dallas, TX

Great Representative help




I had terrible experience reaching Wise Loan for 2 days and when you called me back i was in with the doctor then I called back and Ms Alma ANSWERED with a GREAT ATTITUDE, GREAT CUSTOMER SERVICE SKILLS, and WILLING TO MAKE MY 4TH AND EVERY BODY'S 4TH THE BEST!! SHE NEEDS TO BE COMMENDED!! SHOUT OUT TO MS ALMA!!


Map of Houston, TX

Excellent Customer service





Map of Lexington, SC

Awesome service and excellent people




Swesome


Map of North Richland Hills, TX

Great service





Map of Summerville, SC

Great service




Alma was helpful and her smile come thru the phone


Map of Jackson, MS

Awesome price




Great service, really enjoyed the helpful people!!!


Map of Ennis, TX

Great service





Map of Houston, TX

Awesome!!





Great customer service





Excellent customer service





Great service and great advice




Very easy to work with


Great service and very friendly




I felt appreciated


Very detail info greatly appreciated




the process was followed to get bank auentthication was brief and informative


Fantastic




Helpful


10 out of 10





Very good thank you





Excellent service with my Wise Loan family





great sevice





Great service




Thank you for helping me with my loan excellent customer service from Maria


Awesome Customer Service




Customer service was very helpful and assisted me with scheduling my payment.


Great service




Person knew what she was doing, and fast


Great Service




Very courteous and professional services


Great service




It was outstanding


Customer service is great! Helpful staff




Fast qualification. The Staff is amazing


I appreciate the service I received doing the process of getting this loan




awesome n


Great Awesome and fast service




Ms Alma was great!


Great




Excellent


Excellent Cutomer Service; very pleasant




JessI a was very pleasant and very nice.


Loan renewal




The rep I spoke with was friendly, polite, knowledgeable, thorough and took care of me quickly and efficiently. I'm very often on a tight schedule. Thank you very much!


Very nice service I’m pleased




I am very pleased with the services and the convenience very polite reps thank you


Awesome customer service




Jude was so helpful. He was so kind in helping me resolving my situation and getting me on a repayment plan of my loan


Great Rep




Most pleasant experience


Great service





Great




Awesome service


I was very greatful that wise loan made me like I was a very important person when they granted me my loan. In which at the time I was so desperately





Derrika




Derricks is a good compassionate employee. He needs a raise


Great Customer Service





good service




Young lady was very kind and helpful


Mrs Jessica I appreciate all you did to help me.and you were so patient and keep in touch with me and the kids.thank again




It was awesome


Great




Was really helpful and kind


Great service




Good service


Great Service





Great service




They help with your payment if late


Great service




Would recommend


Great service




She was pleasant, helpful, professional


Diligent, awesome service from Maria & Aaron. BIG THANKS TO WISE LOAN. YOU'RE THE GREATEST!!!!!





Awesome service!




My experience with this company was great! Awesome customer service, they provided me with the help that I needed.


Great Service!




Fast and easy! Quick approval!


Absolutely AWESOME service.




Sincerely one of the most pleasant experiences I have ever had when dealing with customer service.


Good company





Awesome




Great


Great Service




I had a great experience she was very helpful and understanding


Great Service





Very friendly service




All of the employees that I came in contact with were great. There was some delay with not getting enough Bank information, but every time I called they were gracious and helpful.


Professional service




Very good communication, clear expectations.


Great Customer Service




Jude was awesome. He helped me set up a payment plan and treated me with respect! The payment plan fit my needs and put me at ease. Jude is awesome and very helpful!


Good service




Very friendly people


Excellent service




She was very helpful and knowledgeable which resulted in resolving my issue..Thanks for your assistance!


Fast Funding




I am really impressed with the rapid attention and funding.


Awesome Service and very professional




Maria, was very professional, nice and eagered to assist with some of my computer problems. She made the process very easy.


Yes I appreciate how fast my loan was approved afterwards calling customer services




You have an awesome internet application on your website specially for returning customers thanks again


Very good




Easiest process I ever experienced.


The best service in a long time. Good people still care about people. Thanks. To the young lady who assisted me.




Wonderful. Non-stressing


Great service




Very easy


Polite & very knowledgeable





Awesome




Great customer service


Great service





Top Notch





Great service very helpful and nice





Great Service





Wonderful service!





Great derbice





Great service




Very quick and simple


Professional and Courteous




Wise loan is a life saver. The company has great people who care about you not your credit score. What a relief to know you have someone to lean on in crunch times.


Excellent experience




My Rep was awesome!


Great service





Great Service




The service rep was very courteous, helpful and prompt.


Excelldnt service!




I have been using Wise Loans for years, each experience I have with them is great. Ms.Claire is such a patient person,I really appreciate her. Not to take away from the rest of the staff which are all helpful,respectful and professional.


great service for hard money loan.




Great and quick hard money loan with no early prepayment penalty. I hope to use the company again.


Excellent Service




Jude is the best. He made my week. God Bless you, Jude!!!!


Great service




Good


Great Service




Very satisfied with service


Excellent Service




The service reps was very helpful.


Awesome ladies helping me, very good service. Thank you so much.




Very good experience


Servey




Great Service


Great Service




Good experience


Great




Good


Great service




can’t complain with this experience


Calling to make payment arrangement.




Talked with Jude, explained situation, what day I could make payment and he told me what I needed to do. Was very courteous and respectful.


The customer service I received was great!




Everyone I spoke with was very informative and nice. It was an easy process. I will always use wise loan when I’m in need of a little extra cash.


Great customer service!




Jude is very professional made the call easy instead of a bad experience. Thanks so much.


Great





Fast service




They were very responsive


Great service





Great service





Awesome Service




Wise Loan looked at my situatiion and gave me reduction in payment.


Great service when I was in a pinch!





Good Service




The representative was thorough answering my question.


Wonderful experience!




It's such a joy to interact with Claire! She's always so helpful. I really appreciate the great job she does


Awesome service!




Alma is a wonderful asset to Essential Lending. She's the absolutely the best!


Great Service




The agent was very helpful in explaining the loan agreement.


Excellent service




It didn’t take long at all and the fact that you don’t have to go sign paperwork at an office is so convenient


Prompt great service





Great service





always have pleasant costumer SERVICE





Excellent customer service




This has been a great experience. It was fast and friendly!


Great service today!




Very pleasant.


Great





Awesome service




Claire was extremely helpful and courteous to me. She understood my needs and assisted me to get the best rate.


Excellent & quick service





Great Service





The representative that help me, she was excellent help. She was very patiently and I thank her for that.





Great service




Every time a representative name Alma helps me she makes my day better n exelente with no promblems on checking to see if im getting my loan or not. I had a few experience with the other representative (a few) n they sure dont know what there doing.


great customer service




excellent phone skills, very helpful


Good Job




It took awhile for my loan to be approved but I'm glad it happened


Loan




Rita was excellent in stating terms, giving advice, and then...getting off phone because we were finished with our business.


Great service overall




Had a little bit of a problem with getting the bank verification threw but finally got it done.


Awesome service




Service was great. The loan was much needed and greatly appreciated


Very helpful and had lots of patience




I would definitely recommend wise loan based on my experience


Excellent and courteous customer service.




Alma was very nice and was very prompt in getting back with me.


Negative Experience





Excellent servuse




Thank you, everything was very professional.


Great customer service!




Claire was awesome! She was very patient and helped me solve my problem quickly.


Great Service, easy and fast process.





Love wise they came through for me. Thank you guys.





Awful service!




I never got my loan after getting approved and when I call they give me the run around. "We have till 12pm to release the funds" the second person "oh no its 12 am." I feel scammed and like I gave my information to the wrong people. Ill be closing my bank account tomorrow first thing!


Great service!




Jackie was great


Pay off




No answers when u was calling. Waited for call back twice. No call. Used message service on line and problem solved in a few minutes. JACKIE WAS GREAT IN GETTING MY PROMBLEM SOLVED.


Great customer service





fast and easy





great help




Claire was very professional and helpful. she is a great asset to your team


Dynamic Service!




I had an awesome experience with Alma. She was friendly and very professional. I love her. She has a great personality and awesome customer service.


Great service





Great customer service!




Great customer service. Friendly reps. Great company to work with.


Great Service




Was able to extra cash,same day funding


Great Service




I started this process on the 17of December. I am just getting funding and still don't have it as of 6:00 a.m. and it's now 9:00 a.m.


Loan Payoff Payment Arrangement




Jude was very knowledgeable and very helpful through the whole process. Will be working with him again here in a couple of months.


Great service




Always available to help.


Friendly Staff




Alma was and is awesome! Called me promptly and was extremely helpful.


Loan renewal




Jude has provided excellent customer service.


Aesome Customer service




People are very nice and courteous just takes too long to get someone on the phone


Great service





Great





Great services




Great services


Customer Service




The customer service online was great but to actually call in and talk to someone is impossible. No one ever answers the phones.


Customer service




Alma was great. Actually first time I feel like I recd great customer service paying off my loan. Thx


Great service..All





The service was great, it was nerve wrecking to not be able to get in touch with some one at the company.i was on the phone for than 6 hours to gets $




Login to sign loan very complicated


Great service




Awesome help


great service




it was nice and i like iy


Service is top of the line




Great service, awesome place to get a loan and rebuilt your credit. I will definitely recommend this place


Great service





Perfect service




Service was very nice. Now my day is perfect


Thank you




A very nice representative, Claire! Only complaint is when attempting to contact the 800 number, you cannot get through. Everything else was perfect


Great Customer Service




My experience with Wise Loan has been great. The customer service representatives are knowledgeable and courteous.


Great service




I love how the sight is quick and simple. Nothing difficult just straight to the point


Great service





Great Service





Great




It was convient


Great service





Amazing fast and friendly!




Will recommend to others!


Not happy with the online application




Online application is terrible...had to re-enter my info numerous times


Awesome Services




Great


Awesome service, and Great CustomerService





Great service from Jackie Crosby!




Jackie was very helpful in setting up payments for me! The online chat was much better than waiting on hold on the phone for the estimated wait time of 60 minutes. Much better than email, also! Jackie gave great customer service!


Customer Service




Interest high folks great


Excellent Customer Service




Jude was absolutely outstanding. I have to admit besides Ms. Claire he is second in line. He was very professional and fast. Wonderful man


Amazing service





Great service





Great servjce





Great Service




The experience was excellent. Shawntell was very efficient and very polite. She answered all of my questions. Very professional.


Great service




I am very pleased


OUTSTANDING!!!




Oh my goodness!!! Simply OUTSTANDING!!! Jackie was exceptional and very helpful! The dates are gaircand competetive.


NO




CAN'T GET THE LOAN THEY Promised UNABLE TO Sign IN AGAIN!!!


Aweomer




Awesome


Great Service




Very friendly and quick with answers.


Great job





A great easy to apply for!





Great and fast service





Very good experience





Awesome Company!!




I was in dire need! They were quick with approvals! Easy application! They even offer SAME DAY FUNDING for only $4.95!!! Who does that...WISE does that!


Great Service




Jackie, was quick to discover what my needs was, and I appreciate that. We are working on the resolution & she agreed to follow up with me. That is great customer service.


Great service always




Always very helpful


Great Service




All representatives were personable, and friendly. The service was timely and helpful. Exceeded Expectations. Cecil W. Spivey


Awesome Customer Service




My experience was phenomenal. Ms. Jackie was very patient and went above and beyond to help me. Grateful for a smooth and stress free transaction.


Great service





Car repair loan





Excellent Service




Highly recommend Wise


Great service





Great customer service




Short return call time


Great Service from Jackie!




Jackie was awesome!! She helped me get things back on track.


Excellent





Fantantistic




Claire was amazing. She went above and beyond to address my issues. She is definitely a great assest to your team.


Great service!! Always helpful and friendly!




I have used Wise Loan many times, always have a great experience with them!


Wonderful experience




Wise loan gave me a chance to prove that I was worthy of receiving a loan, even with my poor credit. They treated me like I was important and my credit rating never came up as a factor.. thank you for giving me a chance to prove that all bad things happen to good people sometimes.


Very professional and polite.




Appreciate your service


Great service!




Excellent system online!


Excellent





Great service




Love it


fantastic service from Jackie




Experienced agent


Perfect!





Always great sercive





Great Service




Ms Claire was an amazing representative. After dealing with a different representative the previous day who didn’t complete my loan, Ms Claire saved the day! She was prompt and gave me a call to verify my info. She provided amazing customer service in my time of need!


Awesome Customer Svc Rep




Svc rep.was very helpful, courtous & was efficient doing her job.


My experience




To lengthy a period for a call with multiple customer agents before my issue was solved and my funds were dispersed.


great service




Wiseloan.com is dast and corteous


Quick and Excellant Service




Easy process which you can do all electronically! They were quick to respond and process the paperwork for decisioning and funding!!


Loan




Great customer service


Great service and a very pleasant agent worked with me




Very professional


Great service!





Loan renewal




Great service


Exceptional , fast service , great customer service!!




I have nothing but positive reviews for this company, they were very prompt in returning my phone calls and answering any questions that I may have had. I would definitely use this company again and recommend to all of my friends and family! They truly helped me in a time of great need, and I will forever be grateful !


Great service




The rep was very nice and helpful. Very satisfied


quick and easy




very quick and easy. friendly customer service


Service was ok after bump in the road




The process was more difficult than I'm used to.


Excellent service





Great service!





EXCELLENT SERVICE, AWESOME PRICE AND EXTREMELY FAST!!!!





Great Communication





Great service




I love the speed of things


Great customer service




Very easy application process


Great service





Spectacular service





Great Service




Great Service


Fast & friendly




great prices


Excellent Service




I had a wonderful experience with the agent


Great representative of the company




Jackie was super helpful and awesome.


Great Service





Great Service





Great Customer Service




When needed they're there to help in all ways possible.


Fast service, super friendly




Called me right away after my application was submitted. Applied for $300 was approved for $500. Payments are reasonable and on my paydays.


Great .





Great!





Quick and Easy




Very thorough and professional!


Light speed service




Professional and courteous representatives


Customer service lady was awesome





Great service




Experience was excellent


Ver professonial and friendly





Good overall experience





Amazing Service




It's easy and they make sure you get what you need. They are always nice and take the time to determine the best options.


Very Ki d





Great Experience




Very friendly/ fast






Great customer service




Quick response


Very courteous and great service. Awesome to work with Alma




I rate experience with your company as great


Great Service Jackie is awesome




Great


Wonderful service




I enjoyed the way Jackie talked with me. Her laugh was so infectious. She make sure you understand the process. Keep up the good work.


Best service and Company




Since I have been with Essential I have never had any problems. The customer service has always been excellent! I love you'll guys.


Awesome service





great service




Awesome


Very professional and courteous.





Great Service




Wise Loan stayed on point and determined to get my loan through!


Perfect service




Fast and easy .


Very helpful





Good service





Review





Great Service




It was very good


Great service




Quality service /great communication platform


Great Service!





Great Service




Everything was handled well like always.


Great Service!!




It took longer to get my loan and I could never reach anyone by phone. Part of the issue I believe was I was out of the country on vacation and communication was limited . Once I was stateside the process was quick, smooth and very professional


Great Service professional and polite





Friendly service




Great experience


convenient




Very difficult to reach a rep


Great service




Very helpful and cordial


Great service





Good





A great company to deal with




I have never had a bad experience with them


Great




She was very helpful and quick. I would recommend her to anyone.


Great service very helpful in my time of need during the hurricane...





Great Service




Nice, worked with me, very professional


Great service





right on time




Quick fast easy process


Great and awesome service




The rep in which helped on my acct was very understanding of the sitiuation.. as well as solved my issue in a timely manner. Only complaint I have is with the long wait times in getting an rep on the phone... or sometimes not even at all. I have to call about three times to even be served.. its fustrating but once you get a rep their excellent.


Fantastic in all respects.




One very rewarding experience. Being a former employee of FedEx that prides itself for its customer service, believe me when I say your organization is right up there on all levels. Your employee (Almac) made the whole process easy as a walk in the park. She is a true asset to your customer service!


Great service




My rep was knowledgeable, & extremely helpful.


Awesome Service




Overall great service


Great and Friendly Service!!





The Costomer Sevises representive I spoke with was great . w




the lady called back and her service was great and she was nice.


Excellent service




Everyone is very very accommodating and very polite they make you feel very comfortable answer all your questions as best of their knowledge and very very helpful I really appreciate it


Excellent Service




The representative was very understanding and willing to assist me during these tough times


Great service





Great




They was very helpful


Friendly service




Super easy!!


Professional




Representative was very pleasant, knowledgeable, and professional.


Great service




Always very friendly and helpful. Real group of nice people.


Great response and service




Easy to apply and quick response


Good service long wait on phone, super nice




Overall good


great, affordable service




The customer service representative was very nice. She explained everything to me in detail and walked me through the process.


Slow, but when you get someone the service is grear




It took a day and a half to get customer service. Once I got through, the service was great.


Great timely Customer service




Great Customer service