Our Reviews
Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the service experience. Customers consistently express gratitude and appreciation for the assistance they received, highlighting the helpfulness, knowledge, and professionalism of the representatives. A recurring theme is the empathetic and understanding approach taken by staff members, particularly when customers faced challenging situations such as payment difficulties. Reviewers frequently praise the quality of customer service, noting attention to detail, clear communication, and problem-solving abilities that left them feeling supported and valued. The tone is enthusiastic and grateful, with customers describing interactions as quick, reasonable, and satisfactory. Many emphasize feeling genuinely cared for, with some noting that representatives went above and beyond by providing direct contact information for future assistance. The positive feedback reflects a service culture that prioritizes understanding customer needs, providing clear information, and delivering solutions that leave customers feeling relieved and well-served.
Excell
Linda - Odessa, TX 79762
Very friendly. Very helpful
Excellent advice
Darlene - Hallettsville, TX 77964
Response from Wise Loan:
Darlene, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending
Great experience! She was very helpful!
Suzanne - Sumrall, MS 39482
Response from Wise Loan:
Suzanne, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending
Excellent service
Kimberly - Dallas, TX 75218
Beat help I’ve had the whole time I’ve been a customer with wise lian
Response from Wise Loan:
Kimberly, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending
Good service
Tammy - Euless, TX 76040
Had a hard time trying to contact you after trying several attempts on the website and seven phone calls I was finally able to hopefully handle what I needed to handle
Response from Wise Loan:
Tammy, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending
Excellent Service
Johnathan - Irving, TX 75062
Response from Wise Loan:
Johnathan, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending
Great service
Adrian - Gaffney, SC 29341
Sheena was very helpful and understanding
Response from Wise Loan:
Adrian, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending
Excellent service
William - St. George, UT 84790
They were very helpful and very knowledgeable
Response from Wise Loan:
William, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending
Excellent service
Wenika - Fort Worth, TX 76132
He was really nice customer service solved my issue.
Response from Wise Loan:
Wenika, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending
Great Customer Service
Kelli - Madison, WI 53719
I was in a bind with making my loan payment on time, and Sheena was able to work with me and provide a comfortable repayment plan to rectify my account.
Response from Wise Loan:
Kelli, thank you for taking the time to provide your experience. We value your insights and strive to go the extra mile to assist you. If we can be of further assistance, please do not hesitate to contact us directly at hello@wiseloan.com. Best regards, Essential Lending
