Wise Loan review summary
630
63
22
5
on BBB,Jul 01, 2019
Jackie
I was very pleased that they were able to fund me money when I really needed it for the holidays they made it easy and quick for me to do.
on Google,Sep 22, 2021
Michael
on Google,Sep 22, 2021
Charles
5on BirdEye,Sep 22, 2021
IMELDA
You did very good
5on BirdEye,Sep 21, 2021
JASMINE
Very helpful smooth process
5on Google,Sep 21, 2021
Appa
5on Google,Sep 21, 2021
dennis
5on Google,Sep 21, 2021
Lady
5on BirdEye,Sep 20, 2021
Laurence
very good, and very fast
5on Google,Sep 20, 2021
Thawanna
5on Google,Sep 20, 2021
Mother
4on Google,Sep 20, 2021
Roshonda
5on Google,Sep 17, 2021
Adela
The rep Jesuss was very helpful and made the whole process easy and I was able to get the money quick!!
5on Google,Sep 17, 2021
Eunice
5on BirdEye,Sep 17, 2021
GINA
You were very professional. Prompt with call backs. Answered my questions and was polite.
5on BirdEye,Sep 17, 2021
SABRINA
Agent was very helpful
5on BirdEye,Sep 17, 2021
CHARRISE
Customer service was awesome and application was easy and quick
5on Google,Sep 17, 2021
Glendale
5on Google,Sep 17, 2021
Christopher
4on BirdEye,Sep 16, 2021
WALTER
Ok so far, waiting on funding.
5on Google,Sep 16, 2021
Chelsea
5on Google,Sep 16, 2021
Teresa
3on Google,Sep 16, 2021
Kris
4on BirdEye,Sep 15, 2021
DEBRA
Good, I haven't gotten loan yet,but rep was professional
5on BirdEye,Sep 15, 2021
IMELDA
You did very well
5on BirdEye,Sep 14, 2021
SHANTELLE
Great experience
5on BBB,Sep 14, 2021
Lonnie
I recently had the opportunity to work with ******** who is very professional and understanding. She and the entire Wise Loan team go above and beyond to make the customer feel at ease through out the ****************** process, which is very fast and efficient. I give them an A+ is all aspects of customer service.
5on BirdEye,Sep 13, 2021
TARA
Representative who assisted me was very knowledgeable and patient. I appreciate James very much.
5on Google,Sep 13, 2021
Krista
5on Google,Sep 13, 2021
Cathy
Our Reviews
Local Reviews
Reviews powered by Nearby NowAwesome service and excellent people
Dale - Lexington, SC
Swesome
Great service
Rozlyn - North Richland Hills, TX
Great service
Jennifer - Summerville, SC
Alma was helpful and her smile come thru the phone
Awesome price
Sherri - Jackson, MS
Great service, really enjoyed the helpful people!!!
Great service
Melissa - Ennis, TX
Awesome!!
Gwendolyn - Houston, TX
Great customer service
Kirby - Houston, TX
Excellent customer service
D - Simpsonville, SC
Great service and great advice
William - St. Louis, MO
Very easy to work with
Great service and very friendly
DICKEY - Wichita Falls, TX
I felt appreciated
Very detail info greatly appreciated
BILLY - Travelers Rest, SC
the process was followed to get bank auentthication was brief and informative
Fantastic
Carol - Houston, TX
Helpful
10 out of 10
Maxine - Los Angeles, CA
Very good thank you
Steven - Deltona, FL
Excellent service with my Wise Loan family
Melissa - Houston, TX
great sevice
JUDY - Mesquite, TX
Great service
ALEXIA - Bedford, TX
Thank you for helping me with my loan excellent customer service from Maria
Awesome Customer Service
Sastified Customer - Spartanburg, SC
Customer service was very helpful and assisted me with scheduling my payment.
Great service
Alexander - San Antonio, TX
Person knew what she was doing, and fast
Great Service
Billy - Cedar Hill, TX
Very courteous and professional services
Great service
Jeanette - Wichita Falls, TX
It was outstanding
Customer service is great! Helpful staff
Monte - Falcon, MO
Fast qualification. The Staff is amazing
I appreciate the service I received doing the process of getting this loan
JIMMIE - Racine, WI
awesome n
Great Awesome and fast service
Glenjulita - Fresno, TX
Ms Alma was great!
Great
ALYNA - Katy, TX
Excellent
Excellent Cutomer Service; very pleasant
STACEY - Beaumont, TX
JessI a was very pleasant and very nice.
Loan renewal
Gail - Baton Rouge, LA
The rep I spoke with was friendly, polite, knowledgeable, thorough and took care of me quickly and efficiently. I'm very often on a tight schedule. Thank you very much!
Very nice service I’m pleased
KATHERINE - Los Angeles, CA
I am very pleased with the services and the convenience very polite reps thank you
Awesome customer service
DEBORAH - Houston, TX
Jude was so helpful. He was so kind in helping me resolving my situation and getting me on a repayment plan of my loan
Great Rep
Gregory - Cayce, SC
Most pleasant experience
Great service
Corey - Ninety Six, SC
Great
JOELANDER - Mesquite, TX
Awesome service
I was very greatful that wise loan made me like I was a very important person when they granted me my loan. In which at the time I was so desperately
JOHN - Houston, TX
Derrika
Patricia - San Antonio, TX
Derricks is a good compassionate employee. He needs a raise
Great Customer Service
Brooke - Mansfield, TX
good service
NORMAN - Orem, UT
Young lady was very kind and helpful
Mrs Jessica I appreciate all you did to help me.and you were so patient and keep in touch with me and the kids.thank again
DOROTHY - Drew, MS
It was awesome
Great
HARRY - El Paso, TX
Was really helpful and kind
Great service
Alexia - Bedford, TX
Good service
Great Service
sharmaine - Lancaster, TX
Great service
RORY - Altoona, WI
They help with your payment if late
Great service
RODNEY - Sumter, SC
Would recommend
Great service
Judith - Fort Worth, TX
She was pleasant, helpful, professional
Diligent, awesome service from Maria & Aaron. BIG THANKS TO WISE LOAN. YOU'RE THE GREATEST!!!!!
GREGORY - Dallas, TX
Awesome service!
Keisha - Houston, TX
My experience with this company was great! Awesome customer service, they provided me with the help that I needed.
Great Service!
JAMES - Summerville, SC
Fast and easy! Quick approval!
Absolutely AWESOME service.
TRACEY - Moss Point, MS
Sincerely one of the most pleasant experiences I have ever had when dealing with customer service.
Good company
CHARLES - Texarkana, TX
Awesome
CHARLOTTE - Houston, TX
Great
Great Service
Freddie - St. Louis, MO
I had a great experience she was very helpful and understanding
Great Service
TINA - Hopkins, SC
Very friendly service
Robin - Buffalo, MO
All of the employees that I came in contact with were great. There was some delay with not getting enough Bank information, but every time I called they were gracious and helpful.
Professional service
DONALD - Travelers Rest, SC
Very good communication, clear expectations.
Great Customer Service
SAMANTHA - Houston, TX
Jude was awesome. He helped me set up a payment plan and treated me with respect! The payment plan fit my needs and put me at ease. Jude is awesome and very helpful!
Good service
DENNIS - Kansas City, MO
Very friendly people
Excellent service
Sandra - Garland, TX
She was very helpful and knowledgeable which resulted in resolving my issue..Thanks for your assistance!
Fast Funding
Julie - Amarillo, TX
I am really impressed with the rapid attention and funding.
Awesome Service and very professional
MABLE - Houston, TX
Maria, was very professional, nice and eagered to assist with some of my computer problems. She made the process very easy.
Yes I appreciate how fast my loan was approved afterwards calling customer services
Ceasar - Houston, TX
You have an awesome internet application on your website specially for returning customers thanks again
Very good
GEORGE - Killeen, TX
Easiest process I ever experienced.
The best service in a long time. Good people still care about people. Thanks. To the young lady who assisted me.
BEVERLY - Columbia, SC
Wonderful. Non-stressing
Great service
Debra - Houston, TX
Very easy
Polite & very knowledgeable
TERESA - Jefferson City, MO
Awesome
DARRETT - Arlington, TX
Great customer service
Great service
Vanessa - Abilene, TX
Top Notch
HERMELINDA - El Paso, TX
Great service very helpful and nice
Amanda - Honea Path, SC
Great Service
SYDNEY - Fort Worth, TX
Wonderful service!
William - Grafton, WI
Great derbice
Donna - Weatherford, TX
Great service
ADRIAN - DeSoto, TX
Very quick and simple
Professional and Courteous
SHEKITA - Houston, TX
Wise loan is a life saver. The company has great people who care about you not your credit score. What a relief to know you have someone to lean on in crunch times.
Excellent experience
Geemac - Plano, TX
My Rep was awesome!
Great service
courtney - Kaukauna, WI
Great Service
Roblynne - Fort Mill, SC
The service rep was very courteous, helpful and prompt.
Excelldnt service!
Joy - Indianapolis, IN
I have been using Wise Loans for years, each experience I have with them is great. Ms.Claire is such a patient person,I really appreciate her. Not to take away from the rest of the staff which are all helpful,respectful and professional.
great service for hard money loan.
DELANCEY - Florissant, MO
Great and quick hard money loan with no early prepayment penalty. I hope to use the company again.
Excellent Service
STEVEN - Jefferson, LA
Jude is the best. He made my week. God Bless you, Jude!!!!
Great service
BETTY - Houston, TX
Good
Great Service
DONNIE - Union, MO
Very satisfied with service
Excellent Service
Race - Richburg, SC
The service reps was very helpful.
Awesome ladies helping me, very good service. Thank you so much.
Gail - Warrenton, MO
Very good experience
Servey
MARVIN - Milwaukee, WI
Great Service
Great Service
TEDRICKE - McKinney, TX
Good experience
Great
Bruce - Hager City, WI
Good
Great service
ERIN - Houston, TX
can’t complain with this experience
Calling to make payment arrangement.
DAVEY - Midlothian, TX
Talked with Jude, explained situation, what day I could make payment and he told me what I needed to do. Was very courteous and respectful.
The customer service I received was great!
Bettye - Columbia, MS
Everyone I spoke with was very informative and nice. It was an easy process. I will always use wise loan when I’m in need of a little extra cash.
Great customer service!
GAYLE - Lubbock, TX
Jude is very professional made the call easy instead of a bad experience. Thanks so much.
Great
DEBORAH - Houston, TX
Fast service
LAKESHIA - Jackson, MS
They were very responsive
Great service
Kevin - Raymore, MO
Great service
JESSICA - Pflugerville, TX
Awesome Service
ERROL - Los Angeles, CA
Wise Loan looked at my situatiion and gave me reduction in payment.
Great service when I was in a pinch!
Deborah - Spartanburg, SC
Good Service
Lysandra - Grand Prairie, TX
The representative was thorough answering my question.
Wonderful experience!
Robert - Houston, TX
It's such a joy to interact with Claire! She's always so helpful. I really appreciate the great job she does
Awesome service!
ROBERT - Houston, TX
Alma is a wonderful asset to Essential Lending. She's the absolutely the best!
Great Service
Caleb - Ypsilanti, MI
The agent was very helpful in explaining the loan agreement.
Excellent service
ADRIANA - Horizon City, TX
It didn’t take long at all and the fact that you don’t have to go sign paperwork at an office is so convenient
Prompt great service
John - Hutto, TX
Great service
KIM - Vancleave, MS
always have pleasant costumer SERVICE
DAGMAR - Aliceville, AL
Excellent customer service
ANGEL - Houston, TX
This has been a great experience. It was fast and friendly!
Great service today!
SHIRLEY - Evansville, WI
Very pleasant.
Great
Edwin - Picayune, MS
Awesome service
Patricia - Byram, MS
Claire was extremely helpful and courteous to me. She understood my needs and assisted me to get the best rate.
Excellent & quick service
Phillippa - Houston, TX
Great Service
DARNELL - Hanahan, SC
The representative that help me, she was excellent help. She was very patiently and I thank her for that.
Shameka - Canton, MS
Great service
JUAN - Los Angeles, CA
Every time a representative name Alma helps me she makes my day better n exelente with no promblems on checking to see if im getting my loan or not. I had a few experience with the other representative (a few) n they sure dont know what there doing.
great customer service
william - Maryland Heights, MO
excellent phone skills, very helpful
Good Job
DEIRDRE - Jackson, MS
It took awhile for my loan to be approved but I'm glad it happened
Loan
EARLINE - Lancaster, SC
Rita was excellent in stating terms, giving advice, and then...getting off phone because we were finished with our business.
Great service overall
Delbert - Agency, MO
Had a little bit of a problem with getting the bank verification threw but finally got it done.
Awesome service
Michael - Blue Springs, MO
Service was great. The loan was much needed and greatly appreciated
Very helpful and had lots of patience
Marguerite - Beaufort, SC
I would definitely recommend wise loan based on my experience
Excellent and courteous customer service.
Kathy - Boiling Springs, SC
Alma was very nice and was very prompt in getting back with me.
Negative Experience
DAVID - Columbus, MS
Excellent servuse
Denise - Georgetown, TX
Thank you, everything was very professional.
Great customer service!
Jamicka - Houston, TX
Claire was awesome! She was very patient and helped me solve my problem quickly.
Great Service, easy and fast process.
Carlus - Hattiesburg, MS
Love wise they came through for me. Thank you guys.
Cheryl - Houston, TX
Awful service!
SAMANTHA - Hudson Oaks, TX
I never got my loan after getting approved and when I call they give me the run around. "We have till 12pm to release the funds" the second person "oh no its 12 am." I feel scammed and like I gave my information to the wrong people. Ill be closing my bank account tomorrow first thing!
Great service!
LANA - Lynchburg, VA
Jackie was great
Pay off
KATHLEEN - Dixon, CA
No answers when u was calling. Waited for call back twice. No call. Used message service on line and problem solved in a few minutes. JACKIE WAS GREAT IN GETTING MY PROMBLEM SOLVED.
Great customer service
Shirley - Columbia, MS
fast and easy
DEBBIE - McGregor, TX
great help
David - West Allis, WI
Claire was very professional and helpful. she is a great asset to your team
Dynamic Service!
Natasha - Batesville, MS
I had an awesome experience with Alma. She was friendly and very professional. I love her. She has a great personality and awesome customer service.
Great service
JESSICA - Pflugerville, TX
Great customer service!
Julie - Paris, TX
Great customer service. Friendly reps. Great company to work with.
Great Service
Billy - Dallas, TX
Was able to extra cash,same day funding
Great Service
Tajama - North Richland Hills, TX
I started this process on the 17of December. I am just getting funding and still don't have it as of 6:00 a.m. and it's now 9:00 a.m.
Loan Payoff Payment Arrangement
THOMAS - Amarillo, TX
Jude was very knowledgeable and very helpful through the whole process. Will be working with him again here in a couple of months.
Great service
CLARICE - Katy, TX
Always available to help.
Friendly Staff
Tamara - Knoxville, TN
Alma was and is awesome! Called me promptly and was extremely helpful.
Loan renewal
GAIL - Baton Rouge, LA
Jude has provided excellent customer service.
Aesome Customer service
Keon - Joliet, IL
People are very nice and courteous just takes too long to get someone on the phone
Great service
Jason - North Myrtle Beach, SC
Great
Gisela - El Paso, TX
Great services
Angie - Oxford, MS
Great services
Customer Service
ASHLEY - Converse, TX
The customer service online was great but to actually call in and talk to someone is impossible. No one ever answers the phones.
Customer service
Eva - Houston, TX
Alma was great. Actually first time I feel like I recd great customer service paying off my loan. Thx
Great service..All
CLAUDIA - Menifee, CA
The service was great, it was nerve wrecking to not be able to get in touch with some one at the company.i was on the phone for than 6 hours to gets $
Chresteen - Cleveland, MS
Login to sign loan very complicated
Great service
Jessica - Pflugerville, TX
Awesome help
great service
Rita - Holly Springs, MS
it was nice and i like iy
Service is top of the line
Homero - Grand Prairie, TX
Great service, awesome place to get a loan and rebuilt your credit. I will definitely recommend this place
Great service
Daniel - Picayune, MS
Perfect service
JUAN - Los Angeles, CA
Service was very nice. Now my day is perfect
Thank you
Jeremy - Ocean Springs, MS
A very nice representative, Claire! Only complaint is when attempting to contact the 800 number, you cannot get through. Everything else was perfect
Great Customer Service
Joseph - Lancaster, CA
My experience with Wise Loan has been great. The customer service representatives are knowledgeable and courteous.
Great service
SHAMANDA - Charleston, SC
I love how the sight is quick and simple. Nothing difficult just straight to the point
Great service
JOHN - Houston, TX
Great Service
michole - Spring, TX
Great
Anthony - Arlington, TX
It was convient
Great service
Eric - Copperas Cove, TX
Amazing fast and friendly!
SAMANTHA - Pflugerville, TX
Will recommend to others!
Not happy with the online application
Patricia - Terrell, TX
Online application is terrible...had to re-enter my info numerous times
Awesome Services
FRANCISCO - Houston, TX
Great
Awesome service, and Great CustomerService
LATOYA - Starkville, MS
Great service from Jackie Crosby!
TOYA - Greenwood, IN
Jackie was very helpful in setting up payments for me! The online chat was much better than waiting on hold on the phone for the estimated wait time of 60 minutes. Much better than email, also! Jackie gave great customer service!
Customer Service
Linda - Tyler, TX
Interest high folks great
Excellent Customer Service
TWANNA - Missouri City, TX
Jude was absolutely outstanding. I have to admit besides Ms. Claire he is second in line. He was very professional and fast. Wonderful man
Amazing service
Tanya - Swansea, SC
Great service
LAURENE - Gatlinburg, TN
Great servjce
Dee - Rock Hill, SC
Great Service
Deidra - Round Rock, TX
The experience was excellent. Shawntell was very efficient and very polite. She answered all of my questions. Very professional.
Great service
Danette - Baytown, TX
I am very pleased
OUTSTANDING!!!
Cam S. - Fort Worth, TX
Oh my goodness!!! Simply OUTSTANDING!!! Jackie was exceptional and very helpful! The dates are gaircand competetive.
NO
ARNOLD - Beaufort, SC
CAN'T GET THE LOAN THEY Promised UNABLE TO Sign IN AGAIN!!!
Aweomer
ABRIL - El Paso, TX
Awesome
Great Service
Keith - Frisco, TX
Very friendly and quick with answers.
Great job
KENYA -
A great easy to apply for!
Marty - Cypress, TX
Great and fast service
John - Houston, TX
Very good experience
BENJAMIN - Joshua, TX
Awesome Company!!
GISELA - Wichita Falls, TX
I was in dire need! They were quick with approvals! Easy application! They even offer SAME DAY FUNDING for only $4.95!!! Who does that...WISE does that!
Great Service
WANDA - Ridgeland, MS
Jackie, was quick to discover what my needs was, and I appreciate that. We are working on the resolution & she agreed to follow up with me. That is great customer service.
Great service always
Pauline - Los Angeles, CA
Always very helpful
Great Service
CECIL - Huntsville, AL
All representatives were personable, and friendly. The service was timely and helpful. Exceeded Expectations. Cecil W. Spivey