Wise Loan review summary

5  630
4  63
3  22
8 reviews with no rating

5on BBB,Jul 01, 2019


I was very pleased that they were able to fund me money when I really needed it for the holidays they made it easy and quick for me to do.

5on BirdEye,Sep 21, 2021


Very helpful smooth process

5on BirdEye,Sep 20, 2021


very good, and very fast

5on Google,Sep 17, 2021


The rep Jesuss was very helpful and made the whole process easy and I was able to get the money quick!!

5on BirdEye,Sep 17, 2021


You were very professional. Prompt with call backs. Answered my questions and was polite.

5on BirdEye,Sep 17, 2021


Agent was very helpful

5on BirdEye,Sep 17, 2021


Customer service was awesome and application was easy and quick

4on BirdEye,Sep 16, 2021


Ok so far, waiting on funding.

4on BirdEye,Sep 15, 2021


Good, I haven't gotten loan yet,but rep was professional

5on BirdEye,Sep 14, 2021


Great experience

5on BBB,Sep 14, 2021


I recently had the opportunity to work with ******** who is very professional and understanding. She and the entire Wise Loan team go above and beyond to make the customer feel at ease through out the ****************** process, which is very fast and efficient. I give them an A+ is all aspects of customer service.

5on BirdEye,Sep 13, 2021


Representative who assisted me was very knowledgeable and patient. I appreciate James very much.

Our Reviews

Local Reviews

Rated 4.8 out of 5 stars based on 309 customer reviews

Awesome service and excellent people


Great service

Great service

Alma was helpful and her smile come thru the phone

Awesome price

Great service, really enjoyed the helpful people!!!

Great service


Great customer service

Excellent customer service

Great service and great advice

Very easy to work with

Great service and very friendly

I felt appreciated

Very detail info greatly appreciated

the process was followed to get bank auentthication was brief and informative



10 out of 10

Very good thank you

Excellent service with my Wise Loan family

great sevice

Great service

Thank you for helping me with my loan excellent customer service from Maria

Awesome Customer Service

Customer service was very helpful and assisted me with scheduling my payment.

Great service

Person knew what she was doing, and fast

Great Service

Very courteous and professional services

Great service

It was outstanding

Customer service is great! Helpful staff

Fast qualification. The Staff is amazing

I appreciate the service I received doing the process of getting this loan

awesome n

Great Awesome and fast service

Ms Alma was great!



Excellent Cutomer Service; very pleasant

JessI a was very pleasant and very nice.

Loan renewal

The rep I spoke with was friendly, polite, knowledgeable, thorough and took care of me quickly and efficiently. I'm very often on a tight schedule. Thank you very much!

Very nice service I’m pleased

I am very pleased with the services and the convenience very polite reps thank you

Awesome customer service

Jude was so helpful. He was so kind in helping me resolving my situation and getting me on a repayment plan of my loan

Great Rep

Most pleasant experience

Great service


Awesome service

I was very greatful that wise loan made me like I was a very important person when they granted me my loan. In which at the time I was so desperately


Derricks is a good compassionate employee. He needs a raise

Great Customer Service

good service

Young lady was very kind and helpful

Mrs Jessica I appreciate all you did to help me.and you were so patient and keep in touch with me and the kids.thank again

It was awesome


Was really helpful and kind

Great service

Good service

Great Service

Great service

They help with your payment if late

Great service

Would recommend

Great service

She was pleasant, helpful, professional

Diligent, awesome service from Maria & Aaron. BIG THANKS TO WISE LOAN. YOU'RE THE GREATEST!!!!!

Awesome service!

My experience with this company was great! Awesome customer service, they provided me with the help that I needed.

Great Service!

Fast and easy! Quick approval!

Absolutely AWESOME service.

Sincerely one of the most pleasant experiences I have ever had when dealing with customer service.

Good company



Great Service

I had a great experience she was very helpful and understanding

Great Service

Very friendly service

All of the employees that I came in contact with were great. There was some delay with not getting enough Bank information, but every time I called they were gracious and helpful.

Professional service

Very good communication, clear expectations.

Great Customer Service

Jude was awesome. He helped me set up a payment plan and treated me with respect! The payment plan fit my needs and put me at ease. Jude is awesome and very helpful!

Good service

Very friendly people

Excellent service

She was very helpful and knowledgeable which resulted in resolving my issue..Thanks for your assistance!

Fast Funding

I am really impressed with the rapid attention and funding.

Awesome Service and very professional

Maria, was very professional, nice and eagered to assist with some of my computer problems. She made the process very easy.

Yes I appreciate how fast my loan was approved afterwards calling customer services

You have an awesome internet application on your website specially for returning customers thanks again

Very good

Easiest process I ever experienced.

The best service in a long time. Good people still care about people. Thanks. To the young lady who assisted me.

Wonderful. Non-stressing

Great service

Very easy

Polite & very knowledgeable


Great customer service

Great service

Top Notch

Great service very helpful and nice

Great Service

Wonderful service!

Great derbice

Great service

Very quick and simple

Professional and Courteous

Wise loan is a life saver. The company has great people who care about you not your credit score. What a relief to know you have someone to lean on in crunch times.

Excellent experience

My Rep was awesome!

Great service

Great Service

The service rep was very courteous, helpful and prompt.

Excelldnt service!

I have been using Wise Loans for years, each experience I have with them is great. Ms.Claire is such a patient person,I really appreciate her. Not to take away from the rest of the staff which are all helpful,respectful and professional.

great service for hard money loan.

Great and quick hard money loan with no early prepayment penalty. I hope to use the company again.

Excellent Service

Jude is the best. He made my week. God Bless you, Jude!!!!

Great service


Great Service

Very satisfied with service

Excellent Service

The service reps was very helpful.

Awesome ladies helping me, very good service. Thank you so much.

Very good experience


Great Service

Great Service

Good experience



Great service

can’t complain with this experience

Calling to make payment arrangement.

Talked with Jude, explained situation, what day I could make payment and he told me what I needed to do. Was very courteous and respectful.

The customer service I received was great!

Everyone I spoke with was very informative and nice. It was an easy process. I will always use wise loan when I’m in need of a little extra cash.

Great customer service!

Jude is very professional made the call easy instead of a bad experience. Thanks so much.


Fast service

They were very responsive

Great service

Great service

Awesome Service

Wise Loan looked at my situatiion and gave me reduction in payment.

Great service when I was in a pinch!

Good Service

The representative was thorough answering my question.

Wonderful experience!

It's such a joy to interact with Claire! She's always so helpful. I really appreciate the great job she does

Awesome service!

Alma is a wonderful asset to Essential Lending. She's the absolutely the best!

Great Service

The agent was very helpful in explaining the loan agreement.

Excellent service

It didn’t take long at all and the fact that you don’t have to go sign paperwork at an office is so convenient

Prompt great service

Great service

always have pleasant costumer SERVICE

Excellent customer service

This has been a great experience. It was fast and friendly!

Great service today!

Very pleasant.


Awesome service

Claire was extremely helpful and courteous to me. She understood my needs and assisted me to get the best rate.

Excellent & quick service

Great Service

The representative that help me, she was excellent help. She was very patiently and I thank her for that.

Great service

Every time a representative name Alma helps me she makes my day better n exelente with no promblems on checking to see if im getting my loan or not. I had a few experience with the other representative (a few) n they sure dont know what there doing.

great customer service

excellent phone skills, very helpful

Good Job

It took awhile for my loan to be approved but I'm glad it happened


Rita was excellent in stating terms, giving advice, and then...getting off phone because we were finished with our business.

Great service overall

Had a little bit of a problem with getting the bank verification threw but finally got it done.

Awesome service

Service was great. The loan was much needed and greatly appreciated

Very helpful and had lots of patience

I would definitely recommend wise loan based on my experience

Excellent and courteous customer service.

Alma was very nice and was very prompt in getting back with me.

Negative Experience

Excellent servuse

Thank you, everything was very professional.

Great customer service!

Claire was awesome! She was very patient and helped me solve my problem quickly.

Great Service, easy and fast process.

Love wise they came through for me. Thank you guys.

Awful service!

I never got my loan after getting approved and when I call they give me the run around. "We have till 12pm to release the funds" the second person "oh no its 12 am." I feel scammed and like I gave my information to the wrong people. Ill be closing my bank account tomorrow first thing!

Great service!

Jackie was great

Pay off

No answers when u was calling. Waited for call back twice. No call. Used message service on line and problem solved in a few minutes. JACKIE WAS GREAT IN GETTING MY PROMBLEM SOLVED.

Great customer service

fast and easy

great help

Claire was very professional and helpful. she is a great asset to your team

Dynamic Service!

I had an awesome experience with Alma. She was friendly and very professional. I love her. She has a great personality and awesome customer service.

Great service

Great customer service!

Great customer service. Friendly reps. Great company to work with.

Great Service

Was able to extra cash,same day funding

Great Service

I started this process on the 17of December. I am just getting funding and still don't have it as of 6:00 a.m. and it's now 9:00 a.m.

Loan Payoff Payment Arrangement

Jude was very knowledgeable and very helpful through the whole process. Will be working with him again here in a couple of months.

Great service

Always available to help.

Friendly Staff

Alma was and is awesome! Called me promptly and was extremely helpful.

Loan renewal

Jude has provided excellent customer service.

Aesome Customer service

People are very nice and courteous just takes too long to get someone on the phone

Great service


Great services

Great services

Customer Service

The customer service online was great but to actually call in and talk to someone is impossible. No one ever answers the phones.

Customer service

Alma was great. Actually first time I feel like I recd great customer service paying off my loan. Thx

Great service..All

The service was great, it was nerve wrecking to not be able to get in touch with some one at the company.i was on the phone for than 6 hours to gets $

Login to sign loan very complicated

Great service

Awesome help

great service

it was nice and i like iy

Service is top of the line

Great service, awesome place to get a loan and rebuilt your credit. I will definitely recommend this place

Great service

Perfect service

Service was very nice. Now my day is perfect

Thank you

A very nice representative, Claire! Only complaint is when attempting to contact the 800 number, you cannot get through. Everything else was perfect

Great Customer Service

My experience with Wise Loan has been great. The customer service representatives are knowledgeable and courteous.

Great service

I love how the sight is quick and simple. Nothing difficult just straight to the point

Great service

Great Service


It was convient

Great service

Amazing fast and friendly!

Will recommend to others!

Not happy with the online application

Online application is terrible...had to re-enter my info numerous times

Awesome Services


Awesome service, and Great CustomerService

Great service from Jackie Crosby!

Jackie was very helpful in setting up payments for me! The online chat was much better than waiting on hold on the phone for the estimated wait time of 60 minutes. Much better than email, also! Jackie gave great customer service!

Customer Service

Interest high folks great

Excellent Customer Service

Jude was absolutely outstanding. I have to admit besides Ms. Claire he is second in line. He was very professional and fast. Wonderful man

Amazing service

Great service

Great servjce

Great Service

The experience was excellent. Shawntell was very efficient and very polite. She answered all of my questions. Very professional.

Great service

I am very pleased


Oh my goodness!!! Simply OUTSTANDING!!! Jackie was exceptional and very helpful! The dates are gaircand competetive.





Great Service

Very friendly and quick with answers.

Great job

A great easy to apply for!

Great and fast service

Very good experience

Awesome Company!!

I was in dire need! They were quick with approvals! Easy application! They even offer SAME DAY FUNDING for only $4.95!!! Who does that...WISE does that!

Great Service

Jackie, was quick to discover what my needs was, and I appreciate that. We are working on the resolution & she agreed to follow up with me. That is great customer service.

Great service always

Always very helpful

Great Service

All representatives were personable, and friendly. The service was timely and helpful. Exceeded Expectations. Cecil W. Spivey