Wise Loan review summary
201 12 6 
5
on BBB,Jul 01, 2019
Jackie
I was very pleased that they were able to fund me money when I really needed it for the holidays they made it easy and quick for me to do.
5on Google,Oct 12, 2020
DJ
5on Google,Oct 09, 2020
Kayla
4on Google,Oct 07, 2020
Teresa
5on BirdEye,Sep 28, 2020
KIMWONA
Kam was amazing! He was very efficient and knowledgeable. He was very patient throughout the process. I am very pleased with my customer service. And look forward to continuing business this this company.
5on Google,Sep 28, 2020
Patricia
5on BirdEye,Sep 28, 2020
AMIA
Cam ext 3145 was great, he made me so comfortable he was able to help me with all my concerns. He really is great with customer service if you need assistance ask for Cam he made me feel like my needs were important.
4on BirdEye,Sep 17, 2020
Sylvia
I appreciate the step by step process to search further to have more insight from the video below:
5on Google,Sep 11, 2020
Timothy
5on BirdEye,Sep 10, 2020
TAMIKA
The customer service person was really nice and quick.
5on Google,Aug 24, 2020
Cristen
When speaking with the Account Representatives, they were very friendly and helpful with the understanding of information necessary. I would absolutely recommend Wise Loan to my friends and family.
5on Google,Aug 23, 2020
Simply
The representative who contacted me was very helpful and insightful and I received me loan with 2 hours!
5on BBB,Aug 21, 2020
Shay
Great customer service! I have already had a loan and got another one and the staff was great and I was able to get the loan the same day!
5on Google,Aug 20, 2020
tinaaries63
5on Google,Aug 20, 2020
Qua'Dasjia
5on BirdEye,Aug 20, 2020
RACHELL
Awesome. Money right on time.
5on BBB,Aug 18, 2020
Cynthia
Felicia Franklin was wonderful, she listen to my concerns and respond with courteous and professional service. They helped me resolve my issues quickly.
5on Google,Aug 15, 2020
Hannah
5on Google,Aug 12, 2020
Levi
5on Google,Aug 12, 2020
Latoyia
The company definitely exceeded my expectations and customer service was awesome .
5on Google,Aug 12, 2020
Jessica
4on Google,Aug 07, 2020
Dale
Good experience
5on Google,Aug 07, 2020
Christopher
5on Google,Aug 05, 2020
Alasia
4on Google,Aug 05, 2020
Arthur Elks, Jr.
5on Google,Aug 05, 2020
Derrty
4on Google,Aug 04, 2020
Veronica
5on Google,Aug 03, 2020
Adrienne
5on Google,Aug 02, 2020
Patrick
The funds are there when you need them...
4on BBB,Jul 16, 2020
Rose
My experience was good and the review and paperwork, approval was done quickly. This is a payday loan, rates are too high but if you need an emergency loan quickly with good customer service and the information you need to provide to get the loan isn’t a lot of unnecessary questions. As long as you’re aware and understand the financial obligations, try Wise Loans.
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Our Reviews
Local Reviews
Reviews powered by Nearby NowAwesome service and excellent people
Dale - Lexington, SC
Swesome
Great service
Rozlyn - North Richland Hills, TX
Great service
Jennifer - Summerville, SC
Alma was helpful and her smile come thru the phone
Awesome price
Sherri - Jackson, MS
Great service, really enjoyed the helpful people!!!
Great service
Melissa - Ennis, TX
Awesome!!
Gwendolyn - Houston, TX
Great customer service
Kirby - Houston, TX
Excellent customer service
D - Simpsonville, SC
Great service and great advice
William - St. Louis, MO
Very easy to work with
Great service and very friendly
DICKEY - Wichita Falls, TX
I felt appreciated
Very detail info greatly appreciated
BILLY - Travelers Rest, SC
the process was followed to get bank auentthication was brief and informative
Fantastic
Carol - Houston, TX
Helpful
10 out of 10
Maxine - Los Angeles, CA
Very good thank you
Steven - Deltona, FL
Excellent service with my Wise Loan family
Melissa - Houston, TX
great sevice
JUDY - Mesquite, TX
Great service
ALEXIA - Bedford, TX
Thank you for helping me with my loan excellent customer service from Maria
Awesome Customer Service
Sastified Customer - Spartanburg, SC
Customer service was very helpful and assisted me with scheduling my payment.
Great service
Alexander - San Antonio, TX
Person knew what she was doing, and fast
Great Service
Billy - Cedar Hill, TX
Very courteous and professional services
Great service
Jeanette - Wichita Falls, TX
It was outstanding
Customer service is great! Helpful staff
Monte - Falcon, MO
Fast qualification. The Staff is amazing
I appreciate the service I received doing the process of getting this loan
JIMMIE - Racine, WI
awesome n
Great Awesome and fast service
Glenjulita - Fresno, TX
Ms Alma was great!
Great
ALYNA - Katy, TX
Excellent
Excellent Cutomer Service; very pleasant
STACEY - Beaumont, TX
JessI a was very pleasant and very nice.
Loan renewal
Gail - Baton Rouge, LA
The rep I spoke with was friendly, polite, knowledgeable, thorough and took care of me quickly and efficiently. I'm very often on a tight schedule. Thank you very much!
Very nice service I’m pleased
KATHERINE - Los Angeles, CA
I am very pleased with the services and the convenience very polite reps thank you
Awesome customer service
DEBORAH - Houston, TX
Jude was so helpful. He was so kind in helping me resolving my situation and getting me on a repayment plan of my loan
Great Rep
Gregory - Cayce, SC
Most pleasant experience
Great service
Corey - Ninety Six, SC
Great
JOELANDER - Mesquite, TX
Awesome service
I was very greatful that wise loan made me like I was a very important person when they granted me my loan. In which at the time I was so desperately
JOHN - Houston, TX
Derrika
Patricia - San Antonio, TX
Derricks is a good compassionate employee. He needs a raise
Great Customer Service
Brooke - Mansfield, TX
good service
NORMAN - Orem, UT
Young lady was very kind and helpful
Mrs Jessica I appreciate all you did to help me.and you were so patient and keep in touch with me and the kids.thank again
DOROTHY - Drew, MS
It was awesome
Great
HARRY - El Paso, TX
Was really helpful and kind
Great service
Alexia - Bedford, TX
Good service
Great Service
sharmaine - Lancaster, TX
Great service
RORY - Altoona, WI
They help with your payment if late
Great service
RODNEY - Sumter, SC
Would recommend
Great service
Judith - Fort Worth, TX
She was pleasant, helpful, professional
Diligent, awesome service from Maria & Aaron. BIG THANKS TO WISE LOAN. YOU'RE THE GREATEST!!!!!
GREGORY - Dallas, TX
Awesome service!
Keisha - Houston, TX
My experience with this company was great! Awesome customer service, they provided me with the help that I needed.
Great Service!
JAMES - Summerville, SC
Fast and easy! Quick approval!
Absolutely AWESOME service.
TRACEY - Moss Point, MS
Sincerely one of the most pleasant experiences I have ever had when dealing with customer service.
Good company
CHARLES - Texarkana, TX
Awesome
CHARLOTTE - Houston, TX
Great
Great Service
Freddie - St. Louis, MO
I had a great experience she was very helpful and understanding
Great Service
TINA - Hopkins, SC
Very friendly service
Robin - Buffalo, MO
All of the employees that I came in contact with were great. There was some delay with not getting enough Bank information, but every time I called they were gracious and helpful.
Professional service
DONALD - Travelers Rest, SC
Very good communication, clear expectations.
Great Customer Service
SAMANTHA - Houston, TX
Jude was awesome. He helped me set up a payment plan and treated me with respect! The payment plan fit my needs and put me at ease. Jude is awesome and very helpful!
Good service
DENNIS - Kansas City, MO
Very friendly people
Excellent service
Sandra - Garland, TX
She was very helpful and knowledgeable which resulted in resolving my issue..Thanks for your assistance!
Fast Funding
Julie - Amarillo, TX
I am really impressed with the rapid attention and funding.
Awesome Service and very professional
MABLE - Houston, TX
Maria, was very professional, nice and eagered to assist with some of my computer problems. She made the process very easy.
Yes I appreciate how fast my loan was approved afterwards calling customer services
Ceasar - Houston, TX
You have an awesome internet application on your website specially for returning customers thanks again
Very good
GEORGE - Killeen, TX
Easiest process I ever experienced.
The best service in a long time. Good people still care about people. Thanks. To the young lady who assisted me.
BEVERLY - Columbia, SC
Wonderful. Non-stressing
Great service
Debra - Houston, TX
Very easy
Polite & very knowledgeable
TERESA - Jefferson City, MO
Awesome
DARRETT - Arlington, TX
Great customer service
Great service
Vanessa - Abilene, TX
Top Notch
HERMELINDA - El Paso, TX
Great service very helpful and nice
Amanda - Honea Path, SC
Great Service
SYDNEY - Fort Worth, TX
Wonderful service!
William - Grafton, WI
Great derbice
Donna - Weatherford, TX
Great service
ADRIAN - DeSoto, TX
Very quick and simple
Professional and Courteous
SHEKITA - Houston, TX
Wise loan is a life saver. The company has great people who care about you not your credit score. What a relief to know you have someone to lean on in crunch times.
Excellent experience
Geemac - Plano, TX
My Rep was awesome!
Great service
courtney - Kaukauna, WI
Great Service
Roblynne - Fort Mill, SC
The service rep was very courteous, helpful and prompt.
Excelldnt service!
Joy - Indianapolis, IN
I have been using Wise Loans for years, each experience I have with them is great. Ms.Claire is such a patient person,I really appreciate her. Not to take away from the rest of the staff which are all helpful,respectful and professional.
great service for hard money loan.
DELANCEY - Florissant, MO
Great and quick hard money loan with no early prepayment penalty. I hope to use the company again.
Excellent Service
STEVEN - Jefferson, LA
Jude is the best. He made my week. God Bless you, Jude!!!!
Great service
BETTY - Houston, TX
Good
Great Service
DONNIE - Union, MO
Very satisfied with service
Excellent Service
Race - Richburg, SC
The service reps was very helpful.
Awesome ladies helping me, very good service. Thank you so much.
Gail - Warrenton, MO
Very good experience
Servey
MARVIN - Milwaukee, WI
Great Service
Great Service
TEDRICKE - McKinney, TX
Good experience
Great
Bruce - Hager City, WI
Good
Great service
ERIN - Houston, TX
can’t complain with this experience
Calling to make payment arrangement.
DAVEY - Midlothian, TX
Talked with Jude, explained situation, what day I could make payment and he told me what I needed to do. Was very courteous and respectful.
The customer service I received was great!
Bettye - Columbia, MS
Everyone I spoke with was very informative and nice. It was an easy process. I will always use wise loan when I’m in need of a little extra cash.
Great customer service!
GAYLE - Lubbock, TX
Jude is very professional made the call easy instead of a bad experience. Thanks so much.
Great
DEBORAH - Houston, TX
Fast service
LAKESHIA - Jackson, MS
They were very responsive
Great service
Kevin - Raymore, MO
Great service
JESSICA - Pflugerville, TX
Awesome Service
ERROL - Los Angeles, CA
Wise Loan looked at my situatiion and gave me reduction in payment.
Great service when I was in a pinch!
Deborah - Spartanburg, SC
Good Service
Lysandra - Grand Prairie, TX
The representative was thorough answering my question.
Wonderful experience!
Robert - Houston, TX
It's such a joy to interact with Claire! She's always so helpful. I really appreciate the great job she does
Awesome service!
ROBERT - Houston, TX
Alma is a wonderful asset to Essential Lending. She's the absolutely the best!
Great Service
Caleb - Ypsilanti, MI
The agent was very helpful in explaining the loan agreement.
Excellent service
ADRIANA - Horizon City, TX
It didn’t take long at all and the fact that you don’t have to go sign paperwork at an office is so convenient
Prompt great service
John - Hutto, TX
Great service
KIM - Vancleave, MS
always have pleasant costumer SERVICE
DAGMAR - Aliceville, AL
Excellent customer service
ANGEL - Houston, TX
This has been a great experience. It was fast and friendly!
Great service today!
SHIRLEY - Evansville, WI
Very pleasant.
Great
Edwin - Picayune, MS
Awesome service
Patricia - Byram, MS
Claire was extremely helpful and courteous to me. She understood my needs and assisted me to get the best rate.
Excellent & quick service
Phillippa - Houston, TX
Great Service
DARNELL - Hanahan, SC
The representative that help me, she was excellent help. She was very patiently and I thank her for that.
Shameka - Canton, MS
Great service
JUAN - Los Angeles, CA
Every time a representative name Alma helps me she makes my day better n exelente with no promblems on checking to see if im getting my loan or not. I had a few experience with the other representative (a few) n they sure dont know what there doing.
great customer service
william - Maryland Heights, MO
excellent phone skills, very helpful
Good Job
DEIRDRE - Jackson, MS
It took awhile for my loan to be approved but I'm glad it happened
Loan
EARLINE - Lancaster, SC
Rita was excellent in stating terms, giving advice, and then...getting off phone because we were finished with our business.
Great service overall
Delbert - Agency, MO
Had a little bit of a problem with getting the bank verification threw but finally got it done.
Awesome service
Michael - Blue Springs, MO
Service was great. The loan was much needed and greatly appreciated
Very helpful and had lots of patience
Marguerite - Beaufort, SC
I would definitely recommend wise loan based on my experience
Excellent and courteous customer service.
Kathy - Boiling Springs, SC
Alma was very nice and was very prompt in getting back with me.
Negative Experience
DAVID - Columbus, MS
Excellent servuse
Denise - Georgetown, TX
Thank you, everything was very professional.
Great customer service!
Jamicka - Houston, TX
Claire was awesome! She was very patient and helped me solve my problem quickly.
Great Service, easy and fast process.
Carlus - Hattiesburg, MS
Love wise they came through for me. Thank you guys.
Cheryl - Houston, TX
Awful service!
SAMANTHA - Hudson Oaks, TX
I never got my loan after getting approved and when I call they give me the run around. "We have till 12pm to release the funds" the second person "oh no its 12 am." I feel scammed and like I gave my information to the wrong people. Ill be closing my bank account tomorrow first thing!
Great service!
LANA - Lynchburg, VA
Jackie was great
Pay off
KATHLEEN - Dixon, CA
No answers when u was calling. Waited for call back twice. No call. Used message service on line and problem solved in a few minutes. JACKIE WAS GREAT IN GETTING MY PROMBLEM SOLVED.
Great customer service
Shirley - Columbia, MS
fast and easy
DEBBIE - McGregor, TX
great help
David - West Allis, WI
Claire was very professional and helpful. she is a great asset to your team
Dynamic Service!
Natasha - Batesville, MS
I had an awesome experience with Alma. She was friendly and very professional. I love her. She has a great personality and awesome customer service.
Great service
JESSICA - Pflugerville, TX
Great customer service!
Julie - Paris, TX
Great customer service. Friendly reps. Great company to work with.
Great Service
Billy - Dallas, TX
Was able to extra cash,same day funding
Great Service
Tajama - North Richland Hills, TX
I started this process on the 17of December. I am just getting funding and still don't have it as of 6:00 a.m. and it's now 9:00 a.m.
Loan Payoff Payment Arrangement
THOMAS - Amarillo, TX
Jude was very knowledgeable and very helpful through the whole process. Will be working with him again here in a couple of months.
Great service
CLARICE - Katy, TX
Always available to help.
Friendly Staff
Tamara - Knoxville, TN
Alma was and is awesome! Called me promptly and was extremely helpful.
Loan renewal
GAIL - Baton Rouge, LA
Jude has provided excellent customer service.
Aesome Customer service
Keon - Joliet, IL
People are very nice and courteous just takes too long to get someone on the phone
Great service
Jason - North Myrtle Beach, SC
Great
Gisela - El Paso, TX
Great services
Angie - Oxford, MS
Great services
Customer Service
ASHLEY - Converse, TX
The customer service online was great but to actually call in and talk to someone is impossible. No one ever answers the phones.
Customer service
Eva - Houston, TX
Alma was great. Actually first time I feel like I recd great customer service paying off my loan. Thx
Great service..All
CLAUDIA - Menifee, CA
The service was great, it was nerve wrecking to not be able to get in touch with some one at the company.i was on the phone for than 6 hours to gets $
Chresteen - Cleveland, MS
Login to sign loan very complicated
Great service
Jessica - Pflugerville, TX
Awesome help
great service
Rita - Holly Springs, MS
it was nice and i like iy
Service is top of the line
Homero - Grand Prairie, TX
Great service, awesome place to get a loan and rebuilt your credit. I will definitely recommend this place
Great service
Daniel - Picayune, MS
Perfect service
JUAN - Los Angeles, CA
Service was very nice. Now my day is perfect
Thank you
Jeremy - Ocean Springs, MS
A very nice representative, Claire! Only complaint is when attempting to contact the 800 number, you cannot get through. Everything else was perfect
Great Customer Service
Joseph - Lancaster, CA
My experience with Wise Loan has been great. The customer service representatives are knowledgeable and courteous.
Great service
SHAMANDA - Charleston, SC
I love how the sight is quick and simple. Nothing difficult just straight to the point
Great service
JOHN - Houston, TX
Great Service
michole - Spring, TX
Great
Anthony - Arlington, TX
It was convient
Great service
Eric - Copperas Cove, TX
Amazing fast and friendly!
SAMANTHA - Pflugerville, TX
Will recommend to others!
Not happy with the online application
Patricia - Terrell, TX
Online application is terrible...had to re-enter my info numerous times
Awesome Services
FRANCISCO - Houston, TX
Great
Awesome service, and Great CustomerService
LATOYA - Starkville, MS
Great service from Jackie Crosby!
TOYA - Greenwood, IN
Jackie was very helpful in setting up payments for me! The online chat was much better than waiting on hold on the phone for the estimated wait time of 60 minutes. Much better than email, also! Jackie gave great customer service!
Customer Service
Linda - Tyler, TX
Interest high folks great
Excellent Customer Service
TWANNA - Missouri City, TX
Jude was absolutely outstanding. I have to admit besides Ms. Claire he is second in line. He was very professional and fast. Wonderful man
Amazing service
Tanya - Swansea, SC
Great service
LAURENE - Gatlinburg, TN
Great servjce
Dee - Rock Hill, SC
Great Service
Deidra - Round Rock, TX
The experience was excellent. Shawntell was very efficient and very polite. She answered all of my questions. Very professional.
Great service
Danette - Baytown, TX
I am very pleased
OUTSTANDING!!!
Cam S. - Fort Worth, TX
Oh my goodness!!! Simply OUTSTANDING!!! Jackie was exceptional and very helpful! The dates are gaircand competetive.
NO
ARNOLD - Beaufort, SC
CAN'T GET THE LOAN THEY Promised UNABLE TO Sign IN AGAIN!!!
Aweomer
ABRIL - El Paso, TX
Awesome
Great Service
Keith - Frisco, TX
Very friendly and quick with answers.
Great job
KENYA -
A great easy to apply for!
Marty - Cypress, TX
Great and fast service
John - Houston, TX
Very good experience
BENJAMIN - Joshua, TX
Awesome Company!!
GISELA - Wichita Falls, TX
I was in dire need! They were quick with approvals! Easy application! They even offer SAME DAY FUNDING for only $4.95!!! Who does that...WISE does that!
Great Service
WANDA - Ridgeland, MS
Jackie, was quick to discover what my needs was, and I appreciate that. We are working on the resolution & she agreed to follow up with me. That is great customer service.
Great service always
Pauline - Los Angeles, CA
Always very helpful
Great Service
CECIL - Huntsville, AL
All representatives were personable, and friendly. The service was timely and helpful. Exceeded Expectations. Cecil W. Spivey
Awesome Customer Service
LETICIA - Baytown, TX
My experience was phenomenal. Ms. Jackie was very patient and went above and beyond to help me. Grateful for a smooth and stress free transaction.
Great service
NORMA - Sacramento, CA
Car repair loan
MARK - Temple, TX
Excellent Service
STEVEN -
Highly recommend Wise
Great service
TIMOTHY - Katy, TX
Great customer service
CYNTHIA - San Antonio, TX
Short return call time
Great Service from Jackie!
AMELIA -
Jackie was awesome!! She helped me get things back on track.
Excellent
DIANE - Charleston, SC
Fantantistic
Tiffani - Houston, TX
Claire was amazing. She went above and beyond to address my issues. She is definitely a great assest to your team.
Great service!! Always helpful and friendly!
KIMBERLY - Mayfield, KY
I have used Wise Loan many times, always have a great experience with them!
Wonderful experience
Steven - Glenn Heights, TX
Wise loan gave me a chance to prove that I was worthy of receiving a loan, even with my poor credit. They treated me like I was important and my credit rating never came up as a factor.. thank you for giving me a chance to prove that all bad things happen to good people sometimes.
Very professional and polite.
JOE - Harlingen, TX
Appreciate your service
Great service!
MARY - Austin, TX
Excellent system online!
Excellent
NORMA - Macon, MS
Great service
Jasmine - Newberry, SC
Love it
fantastic service from Jackie
FREDDIE - San Antonio, TX
Experienced agent
Perfect!
Cheermom - Jarrell, TX
Always great sercive
Tamica - Tomball, TX
Great Service
Monique - Houston, TX
Ms Claire was an amazing representative. After dealing with a different representative the previous day who didn’t complete my loan, Ms Claire saved the day! She was prompt and gave me a call to verify my info. She provided amazing customer service in my time of need!
Awesome Customer Svc Rep
Veronica - Taylors, SC
Svc rep.was very helpful, courtous & was efficient doing her job.
My experience
JAMES - Columbia, SC
To lengthy a period for a call with multiple customer agents before my issue was solved and my funds were dispersed.
great service
Ramon - Austin, TX
Wiseloan.com is dast and corteous
Quick and Excellant Service
CINDY - Allen, TX
Easy process which you can do all electronically! They were quick to respond and process the paperwork for decisioning and funding!!
Loan
BRANDON - Philadelphia, PA
Great customer service
Great service and a very pleasant agent worked with me
THERESA - Rio Rancho, NM
Very professional
Great service!
Naomi - Cowpens, SC
Loan renewal
GAIL - Baton Rouge, LA
Great service
Exceptional , fast service , great customer service!!
Gina - Kansas City, MO
I have nothing but positive reviews for this company, they were very prompt in returning my phone calls and answering any questions that I may have had. I would definitely use this company again and recommend to all of my friends and family! They truly helped me in a time of great need, and I will forever be grateful !
Great service
Mary - Pasadena, TX
The rep was very nice and helpful. Very satisfied
quick and easy
ALORA - Converse, TX
very quick and easy. friendly customer service
Service was ok after bump in the road
LYSANDRA - Grand Prairie, TX
The process was more difficult than I'm used to.
Excellent service
Tu - Garland, TX
Great service!
Louanne - Taylor, TX
EXCELLENT SERVICE, AWESOME PRICE AND EXTREMELY FAST!!!!
EQUITA - Bishopville, SC
Great Communication
DARIA - Lewisville, TX
Great service
Mauricio - El Paso, TX
I love the speed of things
Great customer service
MICHAEL - Granbury, TX
Very easy application process
Great service
ANDRES - Houston, TX
Spectacular service
KYNA - Houston, TX
Great Service
TYWAN - Bay Saint Louis, MS
Great Service
Fast & friendly
BERKELEY - Manor, TX
great prices
Excellent Service
LASANDRA - Franklinton, LA
I had a wonderful experience with the agent
Great representative of the company
ANTHONY - Austin, TX
Jackie was super helpful and awesome.
Great Service
BETTY - D'Iberville, MS
Great Service
SHERRI - Houston, TX
Great Customer Service
Diana - Houston, TX
When needed they're there to help in all ways possible.
Fast service, super friendly
Steven - Glenn Heights, TX
Called me right away after my application was submitted. Applied for $300 was approved for $500. Payments are reasonable and on my paydays.
Great .
Ali - Round Rock, TX
Great!
TAYLOR - Fort Worth, TX
Quick and Easy
CHERISSE - Gulfport, MS
Very thorough and professional!
Light speed service
TEIZO - Trezzo sull'Adda, Lombardia
Professional and courteous representatives
Customer service lady was awesome
ALAN - Cleveland, OH
Great service
Daniel - Bennettsville, SC
Experience was excellent
Ver professonial and friendly
Minnie - Dallas, TX
Good overall experience
Hamza - Austin, TX
Amazing Service
Lakenya - Knoxville, TN
It's easy and they make sure you get what you need. They are always nice and take the time to determine the best options.
Very Ki d
Larry - Yemassee, SC
Great Experience
Angela - Easley, SC
Very friendly/ fast
Ronald - Fair Oaks Ranch, TX
Great customer service
ROXIE - Carrollton, TX
Quick response
Very courteous and great service. Awesome to work with Alma
Donna - Myrtle Beach, SC
I rate experience with your company as great
Great Service Jackie is awesome
SAMUEL - Jefferson City, MO
Great
Wonderful service
STEPHANIE - Waco, TX
I enjoyed the way Jackie talked with me. Her laugh was so infectious. She make sure you understand the process. Keep up the good work.
Best service and Company
Josephine - Houston, TX
Since I have been with Essential I have never had any problems. The customer service has always been excellent! I love you'll guys.
Awesome service
Rachel - Rock Hill, SC
great service
JOHN - Nacogdoches, TX
Awesome
Very professional and courteous.
IRVINDER - Hattiesburg, MS
Great Service
WALTER - Chesterfield, MO
Wise Loan stayed on point and determined to get my loan through!
Perfect service
Mauricio - El Paso, TX
Fast and easy .
Very helpful
Martha - Fort Worth, TX
Good service
MICHAEL - El Paso, TX
Review
ERICA - Houston, TX
Great Service
LEONARD - Columbia, SC
It was very good
Great service
Johnny - Florence, SC
Quality service /great communication platform
Great Service!
Delynda - Grenada, MS
Great Service
FRANKIE - Mansfield, TX
Everything was handled well like always.
Great Service!!
PAM - Kerrville, TX
It took longer to get my loan and I could never reach anyone by phone. Part of the issue I believe was I was out of the country on vacation and communication was limited . Once I was stateside the process was quick, smooth and very professional
Great Service professional and polite
Dale - Boise, ID
Friendly service
Shelly - Bruceville, TX
Great experience
convenient
MILLIE - Starkville, MS
Very difficult to reach a rep
Great service
Stlmis - Arnold, MO
Very helpful and cordial
Great service
Clyde - Saint George, SC
Good
MARTHA - Houston, TX
A great company to deal with
JIMMY - Houston, TX
I have never had a bad experience with them
Great
KERVIN - Calvert, TX
She was very helpful and quick. I would recommend her to anyone.
Great service very helpful in my time of need during the hurricane...
JAMIE - Manvel, TX
Great Service
BETTY - Starkville, MS
Nice, worked with me, very professional
Great service
Carrie - Houston, TX
right on time
Alicia - Houston, TX
Quick fast easy process
Great and awesome service
Breyasha - Ft Worth, TX
The rep in which helped on my acct was very understanding of the sitiuation.. as well as solved my issue in a timely manner. Only complaint I have is with the long wait times in getting an rep on the phone... or sometimes not even at all. I have to call about three times to even be served.. its fustrating but once you get a rep their excellent.
Fantastic in all respects.
David - Southaven, MS
One very rewarding experience. Being a former employee of FedEx that prides itself for its customer service, believe me when I say your organization is right up there on all levels. Your employee (Almac) made the whole process easy as a walk in the park. She is a true asset to your customer service!
Great service
Devario40 - Simpsonville, SC
My rep was knowledgeable, & extremely helpful.
Awesome Service
Lashunda - Mesquite, TX
Overall great service
Great and Friendly Service!!
Gilbert - Saginaw, TX
The Costomer Sevises representive I spoke with was great . w
Rosetta - Garland, TX
the lady called back and her service was great and she was nice.
Excellent service
MARY - Dallas, TX
Everyone is very very accommodating and very polite they make you feel very comfortable answer all your questions as best of their knowledge and very very helpful I really appreciate it
Excellent Service
SENECA - DeSoto, TX
The representative was very understanding and willing to assist me during these tough times
Great service
LIZ - Madison, WI
Great
Shavonte - Greenwood, SC
They was very helpful
Friendly service
Michelle - Provo, UT
Super easy!!
Professional
Sharon - Spring, TX
Representative was very pleasant, knowledgeable, and professional.
Great service
WILLIAM - Houston, TX
Always very friendly and helpful. Real group of nice people.
Great response and service
Pamela - Taft, CA
Easy to apply and quick response
Good service long wait on phone, super nice
Robert - Ammon, ID
Overall good
great, affordable service
Natasha - Houston, TX
The customer service representative was very nice. She explained everything to me in detail and walked me through the process.
Slow, but when you get someone the service is grear
Jay - Austin, TX
It took a day and a half to get customer service. Once I got through, the service was great.
Great timely Customer service
Denise - Houston, TX
Great Customer service
Pleasure to work with
Michael - Moncks Corner, SC
I've been a customer for more than ten years. The people at Wiseloan are always very helpful and a pleasure to work with.
Great service
Janice - Jackson, MS
Alma is the bomb!!! Love her
Customer service was awesome
Lisa - Saltillo,
Very friendly..100% effective an efficient...
Great service
Jalisa -
Jackie was wonderful. She made sure to call me back like she said she would. Also explained the whole process to me in great detail.
Great
Richard - Seabrook, NH
Easy process
Michael - Austin, TX
Good company to work with.
Alma was great
Susan - Lubbock, TX
Good service
great service
William - Houston, TX
always helpful.very friendly and pleasant.
Happy with wise loan
Rebecca - Horizon City, TX
Great customer service
Response to survey
KATHERINE - Los Angeles, CA
Nice service and polite respite appreciate the service
Great Service
Tommy - New Forest, England
Excellent Versatility, great choices!
Judylee - Palmdale, CA
Other than, everyone is so busy you have such a long wait on the phone , all the representatives are really super, and cordial and friendly, quite knowledgable, and helpful, now that the quirks in the new computer programs are worked out, seem to be flowing nicely, and much better, now that we have ridden it all together. Congratulations for a job very very well done...by all, I might add. THANKS! Love doing business with you.
Great service
Rekesha - Dallas, TX
Excellent Customer Service
Glenn - St. Louis, MO
It's good to be able to speak to someone who is professional ,willing to answer your questions and calls you back.
Alma Campos went over and beyond to satisfie us till she got job done.
Carlos - Houston, TX
Best ever very friendly
Great
MARY - Dallas, TX
Well everytime I deal with someone from there always have a great experience everyone is very very polite very knowledgeable and very helpful and you can tell they want to make sure that all their customers are very satisfied and well taken care of and I appreciate that and I appreciate the fact that you guys are there to help people so again thank you very much and hopefully will have continued relationship thank you and have a great day
Great customer service
Sharon - Pearland, TX
Great Service
Shortel - Spring, TX
She was attentive Claire S. Brown. She took action immediately after my request. She followed up, stated where the error was to give me ease, and immediately corrected the error. I have been with wise for about 2 years and I will continue to borrow from them. Happy Customer, Shortel Brent
Great Service and very nice person
Freddie - St. Louis, MO
I would recommend if someone need help
Claire Brown awesome person knows her job
Irma - Corona, CA
I would like to thank Ms Brown for all her help! I have been calling and calling spoke to several people that I thought was going to help wrong! Ms Clarie Brown Knows her job thank you Ms Brown for Good customer service! And helping me from losing my mind!